Last Updated: January 15, 2025
CoralPetalStore ("we," "us," "our") operates the website https://coralpetalstore.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services to order custom bouquets and floral arrangements.
By using our website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not access or use our services.
We may collect personally identifiable information that you voluntarily provide to us when you:
The personal information we collect may include:
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted).
Types of cookies we use:
You can control cookie settings through your browser preferences. Note that disabling cookies may limit website functionality.
We use the collected information for the following purposes:
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
We may share your information with trusted third-party service providers who assist us in operating our business, including:
These service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
We may disclose your information if required by law or in response to:
In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the successor entity.
We may share your information with third parties when you provide explicit consent.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specific retention periods include:
After the retention period expires, we will securely delete or anonymize your personal information.
Under Australian privacy laws (including the Privacy Act 1988) and depending on your location, you may have the following rights:
You have the right to request access to the personal information we hold about you and to request correction of inaccurate or incomplete information.
You can request deletion of your personal information, subject to legal retention requirements and legitimate business needs.
You can unsubscribe from promotional emails by clicking the "unsubscribe" link in any marketing email or by contacting us directly.
You may request a copy of your personal information in a structured, commonly used format.
You can request that we limit how we use your personal information in certain circumstances.
You have the right to object to our processing of your personal information for direct marketing purposes.
To exercise any of these rights, please contact us at:
We will respond to your request within 30 days.
Our website may contain links to third-party websites, including social media platforms and partner sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
Your information may be transferred to and processed in countries other than Australia where our service providers are located. These countries may have different data protection laws. By using our services, you consent to such transfers. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including those outlined in Section 6 above. Our legal basis for processing your information includes:
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will:
Your continued use of our services after changes are posted constitutes acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
CoralPetalStore
Mitchell Centre, Mitchell St &, Knuckey St
Darwin City, NT 0800
Australia
Phone: +0889418055
Email: contact@coralpetalstore.com
Privacy Email: privacy@coralpetalstore.com
Website: https://coralpetalstore.com
Business Hours:
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
If you have a complaint about how we handle your personal information, please contact us first. We will investigate and attempt to resolve your complaint within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the appropriate data protection authority:
Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
By using CoralPetalStore's website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. You consent to our collection, use, and sharing of your information as described herein.
Thank you for trusting CoralPetalStore with your personal information. We are committed to creating stunning custom bouquets while protecting your privacy.